The super-specialty hospital, established in Gurugram city in 1999, had a bed capacity of 40; of which 6 beds were dedicated to an Intensive Care Unit. After the inauguration of the Critical Care Unit in the Hospital in 2001, it was found that the Tele ICU services were compromised because of the non-availability of experienced critical care specialists, nurses, and lack of ICU infrastructure. Consequently, they had to shut down their ICU for several years.
The tremendous growth of critical care practice in India has been observed in the past few decades. Issues like the unavailability of intensivists trained ICU staff, and ICU infrastructure and its knowledge have unfortunately created hurdles in the growth of critical care services.
Therefore, to meet the growing demand for quality critical care in the country, many modern approaches like Tele ICU have emerged.
Our relationship with the hospital started when they wanted to outsource their ICU to restart their critical care services with an aim to deliver quality and satisfaction to their patients.
With this target in mind, they partnered with eNext ICU and opted for its Comprehensive Model which includes placing a full-time Intensive Care Specialist in their ICU and upgrading and integrating their ICU equipment with our command center, thus providing 24*7 remote monitoring and backup through our Tele ICU services.
With the help of comprehensive Tele ICU Services by eNext ICU, they were able to re establish their Intensive Care Unit as one of the best in the area, with experienced critical care specialists and sufficient ICU infrastructure which led to improved quality of care, decreased mortality rates and higher patient satisfaction. A major improvement in the revenue earned from the ICU was just a byproduct.
